Creative Health Services … the premier Community Behavioral Health Center in the Tri-County area… with “No Wrong Door”
“I feel like I am beginning to recover just by walking in here,”
consumer advocate complimented upon entering our revolutionary new facility.
In September 2008, Creative Health Services, Inc. completed development of it's new headquarters and main service location at 11 Robinson Street, Pottstown. This location revolutionizes the manner and setting in which services are offered to the community. The 43,000 square foot facility was completely gutted and redesigned, incorporating green building concepts alongside service innovations every step of the way. Creating an innovative and attractive space for collaborative health service that stands apart from typical community service providers was the guiding design concept. Building footprint, use of space, lighting design, noise control, material choices and overall interior design were all key factors in development.
National Council for Behavioral Health (NCBH) members commended us for accomplishing this seemingly unattainable goal with these words of affirmation, “This thoughtful and strategic attention to detail has generated the creation of one of the most attractive, unique, and innovative spaces for treatment and recovery in the country.” Perhaps the highest compliment was paid when a consumer advocate stated, “I feel like I am beginning to recover just by walking in here,” Just as important to us, the reaction from our partners and those we serve has been overwhelmingly positive.
Early in the design process, we began referring to the building as a Health Services Center, rather than by its separate occupants. Collaboration and proximity create a "no wrong door" approach to care. Committed to this philosophy, Creative Health Services houses additional tenants who complement our mission and vision. These include Community Health and Dental Care, NAMI of Montgomery County area field office, and Genoa: a QoL Healthcare Pharmacy. This healthcare company operates full service pharmacies within community mental health centers. Available on-site to any person who comes to 11 Robinson Street, Genoa: a QoL Healthcare Pharmacy makes it convenient for clients to fill prescriptions for behavioral health medications as well as primary care medications.
The co-location of primary care services along with behavioral health treatment offers significant advantages to the community. Creative Health Services, Inc. at 11 Robinson Street in Pottstown is situated to develop strong collaborative partnerships and integrated care opportunities. Tremendous components are now in place to provide cutting edge and transformative healthcare to a high need population, who are traditionally served in an extremely fragmented manner. We offer outstanding choices to individuals suffering with behavioral health difficulties who present in primary care (the majority of the population) as we enhance healthcare for those in treatment for mental health and/or drug and alcohol services.
THRIVE…with Connection and Support.
Tremendous components are now in place to provide cutting edge and transformative healthcare to a vulnerable population, who are traditionally served in an extremely fragmented manner.
“This thoughtful and strategic attention to detail has generated the creation of one of the most attractive, unique, and innovative spaces for treatment and recovery in the country,” words of affirmation from NCBH members while touring 11 Robinson Street.
Collaboration and proximity create a "no wrong door" approach to care.